the challenge:

interTrend Communications Inc. a full-service communication agency based in Long Beach, California, specializes in messaging to the Asian American community via various in-language media, including in Chinese, Japanese, Korean, Vietnamese, and Filipino. InterTrend needed a way to organize and share knowledge of these markets within the organization.

the solution:

Amauta Tech designed and developed web-based software called the InterTrend Knowledge Center. Across the organization teams are able to capture project knowledge in the Knowledge Center, and then access that information as needed and as new clients and projects are added.

 

 

the result:

Having a central application to capture interTrend's expertise gives the award-winning firm a competitive edge with fortune 1000 clients. It encourages the free flow of ideas while also helping to improve client service by eliminating redundant or unnecessary processes.